Our website automatically calculates shipping cost based on USPS pricing guidelines, using weight and dimensions of each individual item. A small handling fee of $1 is applied to all orders, including in-store pickup, in addition to any necessary shipping fees.
We ship twice a week – every Monday and Thursday. Orders placed before 8am EST on Mondays and Thursdays will be shipped the same day. Orders placed after 8am EST on Mondays and Thursdays will be added to the following shipping queue.
We offer exchanges with valid receipt, so long as the item is undamaged, unused, includes all pieces, and original packaging is in tact. The customer is responsible for shipping the item(s) back to our store and covering any shipping costs. Shop credit must be used immediately as we will not issue gift cards in the exchange amount. To initiate an exchange, please contact us at firstname.lastname@example.org.